Frequently Asked Questions

QUESTIONS AND ANSWERS

What services does Elite Technician Management Group provide?

Elite Technician Management Group offers a comprehensive range of services in telecommunications and utility construction. Our services include fiber optic and coaxial cable installation, new build and rebuild projects, storm recovery, structured cabling, aerial and underground construction, pole transfers, utility installation (including water, gas, electric, and conduit), and engineering services such as design, site assessment, and structured cabling.

What areas does Elite Technician Management Group serve?

We proudly serve customers across six states: Alabama, Florida, Georgia, Louisiana, Mississippi, and Tennessee. Our team is equipped to handle projects throughout these regions, delivering high-quality service and support.

When was Elite Technician Management Group established?

Elite Technician Management Group was founded in 2014. Since then, we have grown into a leading provider of telecommunications and utility services, employing over 225 skilled professionals.

What makes Elite Technician Management Group unique?

Our commitment to safety, quality control, and customer service excellence sets us apart. We are a bonded, licensed, and insured company that focuses on delivering superior service while investing in our community and fostering a culture of diversity, inclusion, and integrity. Our involvement with the Society of Cable Television Engineers (SCTE) and partnerships with local technical schools demonstrate our dedication to both our industry and community.

How does Elite Technician Management Group ensure safety on the job?

Safety is our top priority at Elite Technician Management Group. We have implemented stringent safety protocols, including proper PPE utilization and regular safety training. Our quality control processes ensure that all projects meet the highest safety standards, and we maintain close relationships with local locate companies to manage emergencies effectively.

What companies does Elite Technician Management Group work with?

We have established contracts and partnerships with major companies, including Cox, Charter/Spectrum, Cable One, Watson Communications, Zito Communications, Inframark Water, and Mediacom. These partnerships allow us to provide a wide range of services to meet the diverse needs of our clients.

How does Elite Technician Management Group handle customer feedback?

We believe that feedback is essential for continuous improvement. At Elite Technician Management Group, we actively seek and implement feedback from our customers to enhance our services. We are committed to transparency, open communication, and learning from every experience to better serve our clients.

Is Elite Technician Management Group involved in community initiatives?

Yes, we are deeply committed to investing in our community. We partner with local technical schools and engage in various community programs to support education and development. Additionally, our monthly newsletters cover social awareness topics and highlight our community involvement efforts.